|
|
 |
|
|
To create a shipment you must have an IBM® or Apple® Mac compatible computer with Internet connection; Microsoft® Windows 98, 2000, NT, ME, XP, or Vista operating systems; or Apple Mac OS 8.0+.
Your system must also have one of the following browsers installed (beta versions of browsers are not supported):
PC Browsers
5.00.3315.1000 Microsoft Internet Explorer
5.01 SP2 for Windows 2000 only
6.0.2600.0000 Microsoft Internet Explorer 6.0+
Microsoft Internet Explorer 7.0 Netscape® Navigator 6.2+
AOL® 8.0 with Microsoft Internet Explorer 5+, Netscape 7+, or Mozilla 1.0.1+
Mozilla 1.0+
Mac Browsers
Safari 1.2+ (Mac OS 10.2.6+)
Microsoft Internet Explorer 5.0+
Netscape Navigator 6.2+
The following options will need to be set for the browser:
Enable JavaScript
Accept Cookies for UPS.com
Enable Secure Socket Layer (SSL) 2 & 3 encryption technology (128-bit required)
Enable Graphics Save encrypted pages to disk
Adjust page caching to: at least 150MB in size
Microsoft Internet Explorer: Every time user starts IE / every visit to page
Netscape Navigator: Every time user views page/always
Also, you will need a Hewlett-Packard® compatible Laser Jet printer, inkjet printer (acceptable quality output for labels is required) or the UPS Thermal Printer to allow you to print labels.
Pop-up Killers: You will need to configure or disable all "pop-up killer" software. UPS Internet Shipping uses pop-up windows to display/print labels/receipts and for entering new addresses.
|
 Back to Top
|
Set your browser to support the following settings:
- Enable JavaScript
- Accept cookies
- Enable Secure Socket Layer (SSL) encryption technology
- Enable Graphics
|
Back to Top
|
|
You must have Netscape® Navigator/Communicator 7.x, 8.x, or 9.x to use UPS Internet Shipping.
|
Back to Top
|
|
For supported versions of Netscape® Navigator/Communicator we recommend that you open a single browser. Multiple browsers can interfere with UPS Internet Shipping and can create problems maintaining your shipping transaction.
|
Back to Top
|
|
Microsoft® Internet Explorer version 5.0 with Service Pak 2 and later will work with UPS Internet Shipping. For enhanced performance, security and stability we recommend using Internet Explorer 7.0 or later. Also, Active X must be enabled on all versions of Microsoft Internet Explorer
|
Back to Top
|
For any version of Microsoft® Internet Explorer (IE) we recommend that you open a single browser.
Multiple browsers can interfere with UPS Internet Shipping and can create problems maintaining our shipping transaction If you are using an IE version below the minimum system requirements (IE 5.0 SP2 and up) and are experiencing slow or sluggish performance we recommend upgrading your browser to the latest IE version available. Also, Active X must be enabled on all versions of Microsoft Internet Explorer.
If you are receiving intermittent browser error messages like "unable to connect to server," these upgrades will be effective. To upgrade use the automatic upgrade feature in the IE Help menu.
We recommend that you close any unnecessary applications, clear out your browser's memory cache or add more memory to your PC.
|
Back to Top
|
Yes, the following configurations currently work in the UPS Test Labs. Like PCs, Apple® computers have numerous variations and tools users can load and configure. These include Operating System Versions, Printers and Printer Drivers, Internet Service Providers and various browser versions.
We have identified several Apple configurations which will work with UPS Internet Shipping. Please try your current configuration and if you have problems try one of the following configurations:
- Mac OS X, Internet Explorer 5.1, HP printer and driver for Mac.
- Mac OS 8.5, Internet Explorer 5.0, HP printer and driver for Mac.
- Mac OS 8.5, Netscape 6.2+, HP printer and driver for Mac. (Note: The label will print vertically on the page.)
- Mac OS 8.0, Netscape 6.2+, AppleWriter Personal LaserWriter 300 printer and driver. (
Note: The label will print large, so set the print reduction to 75 percent.)
Mac OS 8.0, Internet Explorer 5.0, AppleWriter Personal LaserWriter 300 printer and driver.
|
Back to Top
|
UPS has successfully tested UPS Internet Shipping with AOL® 8.0 with Microsoft® Internet Explorer 5+, Netscape® 7+, and Mozilla® 1.0.1+. UPS recommends this configuration for AOL users.
AOL users may need to use a different browser than the one included with AOL. To do this simply minimise AOL after an Internet connection has been made and start a new browser, such as Microsoft Internet Explorer or Netscape Navigator/Communicator.
|
Back to Top
|
|
If you are attempting to log in and find that you are returned to the log in screen after providing your correct User ID and Password you may need to check your browser settings to ensure that your browser is set to receive cookies.
|
Back to Top
|
|
If you are using Microsoft® Internet Explorer (IE) 4.01 with Service Pack 1 and are experiencing slow or sluggish performance, or if you are receiving intermittent browser error messages such as "unable to connect to server," we recommend upgrading your browser to IE 5.5 SP2. This upgrade appears to improve performance and reliability. To upgrade, use the automatic upgrade feature in the IE 4.01 Help menu. Also, Active X must be enabled on all versions of Microsoft Internet Explorer.
|
Back to Top
|
|
If you are using Microsoft® Internet Explorer (IE) 4.01 with Service Pack 1 and are experiencing slow or sluggish performance, or if you are receiving intermittent browser error messages like "unable to connect to server", we recommend upgrading your browser to IE 5.5 SP2. This upgrade appears to improve performance and reliability. To upgrade, use the automatic upgrade feature in the IE 4.01 Help menu. Also, Active X must be enabled on all versions of Microsoft Internet Explorer.
|
Back to Top
|
|
UPS Internet Shipping maintains your shipment data throughout your shipping transaction. In order to secure and avoid any loss of your shipment data and provide for a smoother shipping process overall, you should not use the browser's back button but instead use the navigational elements within the Web page, such as the buttons on the UPS toolbar and text links.
|
Back to Top
|
|
|
|
|
What are the minimum system requirements for UPS Internet Shipping?