Kiala Points are UPS-affiliated retail locations offering convenient package drop-off or retrieval near your home or work. Kiala Points are represented by a broad array of locations, including newsagents, grocers, and convenience stores. With convenient opening hours, you will be able to utilize the Kiala Point network in a variety of ways.
- Package retrieval: If you schedule a delivery direct to your home and UPS is unable to deliver because no one is in, you may receive a UPS InfoNotice indicating that your parcel was redirected to a nearby Kiala Point for retrieval.
- Direct delivery: Direct delivery to a Kiala Point. When ordering online, you can choose to have items delivered to a Kiala Point. Note: Available only when the shipper has enabled this service.
- Drop-off packages: Shipments with UPS shipping labels already attached can be dropped off at a Kiala Point near your home or work. Note: payment for shipment is not available at a Kiala Point.
- Opening hours vary by location.
- Dropped off packages cannot exceed 20 kg in weight or a length of 80 cm.
The Kiala Point network offers convenient package drop-off and retrieval.