UPS Rolls Out 8 New Products In 2008 For Asia Pacific
UPS strengthens its Asia service portfolio with eight new products aimed at simplifying global trade for Asian companies conducting business internationally.
Leading the 2008 charge is a simplified global suite of three services for shipping international air freight, including a substantially expanded express freight option with guaranteed door-to-door service.
UPS is in a unique position as the only carrier rooted in both integrator and freight-forwarding business models, and has blended its networks to offer a single air freight portfolio. As the 9th largest airline in the world with a fleet of 282 aircraft and a global freight forwarder with access to other airlines, our customers gain a competitive advantage by relying on a network that offers a high degree of choice, convenience and predictability without sacrificing single-source accountability.
UPS ExpressSM Freight provides guaranteed time-definite, one-to-three day door-to-door delivery, and has tripled the number of lanes served by an express freight option.
For less time-sensitive global movements, UPS offers two non-guaranteed alternatives: UPS Air Freight DirectSM and UPS Air Freight ConsolidatedSM which are one-to-three and three-to-five day airport-to-airport services.
"Our products are all about our customers and what they need to deliver success in their businesses. We have an intimate understanding of the business opportunities and challenges our customers face and we incorporate such insights into our product development. This new portfolio of products aims to help our customers better their competition in terms of, efficiency, speed, and in some instances, explore new business opportunities," said Ken Torok, President, UPS Asia Pacific.
New Customer Technology Products: UPS Paperless InvoiceSM, UPS ReturnsSM, UPS Broker of ChoiceSM, UPS FTZ FacilitatorSM
Apart from the three new freight products, UPS will also introduce four new consumer technology products that come as a direct result of the US$1billion UPS invests in technology annually.
UPS's customer technologies are designed to make it easier for UPS customers to be more efficient. With UPS 24/7 tracking, they have peace of mind knowing the location of their shipments , and with UPS's latest service offerings, there is even greater reliability and efficiency.
UPS Paperless InvoiceSM is an industry first and it focuses on the hassle-free shipping. It cuts down paperwork for the customers, while ensuring that the different customs of the world get the right information in the right format, that shipments are cleared without delay. Most delays are caused by incomplete information.
Customers who choose to handle their own brokerage can now activate another new UPS product, UPS Broker of ChoiceSM, which allows them to designate their own customs clearance broker for a chosen shipment.
Importing and Exporting to and from Free Trade Zones (FTZ) require special handling. UPS FTZ FacilitatorSM taps into UPS's wealth of experience working with FTZs around the world to help customers go through the necessary processes step by step. Using UPS FTZ Facilitator helps customers who import and export to and from FTZs be assured that their shipments are delivered on time, without delays and without paying any unnecessary duties.
UPS ReturnsSM opens up a whole new world of retail and supply chain management for businesses. One growing area that will benefit directly from UPS Returns is ecommerce, giving an option to businesses to offer a return service for their customers. When customers know that they can easily return products they bought over the internet, the risk is lowered and they will be more open to purchasing online. Ecommerce businesses with an efficient service will have a competitive advantage over those who do not.
With UPS Returns, post sales service can also be transformed by minimizing the number of service centers companies need to maintain across Asia. Instead of going directly to a local service center, customers of businesses can use UPS Returns to return items for repairs and replacements. Companies using UPS Returns can lower their overall costs by maintaining fewer service centers, while still maintaining the same level of service efficiency.
UPS Clinical TrialsSM
The eighth new product for 2008 is UPS Clinical Trials which is targeted at the pharmaceutical and biotechnology companies as well as hospitals and medical labs where they need biological substances transported internationally for clinical tests and research.
"The global logistics need for the healthcare industry is estimated at US$43 billion and UPS Clinical Trials caters to a niche group within the industry. Clinical labs, hospitals, medical universities and pharmaceutical and biotechnological companies require the transportation of biological substances which requires extra careful handling and that's where UPS Clinical Trials comes in," said Ken.
UPS WorldShip® 10: A Single Platform For Your Shipping Needs
All the new products can be accessed through the enhanced UPS's WorldShip 10, which can be downloaded at www.ups.com/worldship for installation. Designed for offices and shipping rooms, UPS WorldShip provides all the benefits of the UPS international service expertise and global reach at their finger tips.
UPS is the world's largest package delivery company and a global leader in supply chain and freight services, offering an extensive range of options for synchronizing the movement of goods, information and funds. Headquartered in Atlanta, Ga., UPS serves more than 200 countries and territories worldwide. UPS's stock trades on the New York Stock Exchange (UPS) and the company can be found on the Web at UPS.com. To get UPS news direct, visit pressroom.ups.com/RSS.
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