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Updated Statement on UK Restrictions for Shipping Ink and Toner Cartridges
Service Update

Effective immediately, the UK Department for Transport has updated the restriction on shipping ink and toner cartridges.

UPS customers will be impacted in the following way:

  • Any printing equipment (such as printers, fax machines, copiers) containing ink or toner cartridges heavier than 500g is not permitted for carriage by air into and from the UK.

  • Ink or toner cartridges that are not physically contained inside printing equipment will now be accepted for air transport.

  • Where shipments by air are not permitted, we offer a reliable and economic ground transportation alternative via UPS Standard for shipments between the UK and other EU locations.

  • It is imperative that customers shipping ink or toner cartridges, or printing equipment containing ink and toner cartridges, to any destination clearly indicate the package contents on the shipping documents regardless of the service level used.

UPS operates in full compliance with the heightened air cargo security measures of the UK government. Our operational processes will be reviewed and adjusted where necessary.

As always, the status of packages in the UPS system can be viewed using our online tracking tool at www.ups.com.

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