Login SettingsProfileAccount SummaryAdministrationAddress Book
Create a ShipmentView HistoryVoid ShipmentCreate a ReturnShip Using a Batch FileCreate an ImportCalculate Time and CostSchedule a CollectionFind LocationsOrder SuppliesOpen a UPS AccountSet PreferencesService Guide
Track ShipmentsLearn About Quantum ViewAdministrationQuantum View ManageAccess Flex Global ViewIntegrate Tracking APIs
Getting StartedShippingTrackingReceiving Your ShipmentBilling and PaymentTechnology Support
What does it mean when my tracking status says that I've experienced an exception?
If you receive a message that your shipment has experienced an exception, then check the Shipment or Package Progress section in Tracking or Quantum View® Manage for details about changes in delivery schedule. An exception occurs when a package or shipment encounters an unforeseen event, which could result in a change to the expected delivery day. Examples of exception include: address unknown, damage to shipment, or signature not received.
View Examples

Other UPS Sites:

Copyright © 1994-2014 United Parcel Service of America, Inc. All rights reserved.