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My UPS is your point of entry to the services offered on ups.com. For your convenience, we give you the option of putting every tool you use on one page. My UPS offers services to help you better manage your shipping operations, improve tracking, and provide you with an expanded view of your shipping activity. Registering for My UPS gives you access to more ups.com content and functionality. Whenever possible, the information you provide during registration will be pre-populated into powerful tools like UPS Internet Shipping and Tracking.
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Yes, all the features of My UPS are available on any computer with Internet access. Simply log in with your User ID and password to gain access to your My UPS information.
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Information required for My UPS registration includes Name, Street Address, City, State/Province/Other, Postal Code, Country, Phone, and E-mail. These fields will be indicated in bold on the registration form.
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To change your Ship From address, follow these steps:
- Log in to My UPS.
- Select Manage My UPS.
- Select Profile.
- Make any necessary modifications.
- Select Update.
Your new address will pre-populate when shipping or using other My UPS-enabled tools.
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If you forget or lose your password, follow these steps:
- From the UPS.com home page, select the Forgot Password link next to the password text-entry field.
- Provide your User ID and e-mail address, and select Submit.
- UPS will then e-mail you a temporary password to use to log in to My UPS.
- My UPS will then prompt you to provide a new password. Select Change Password to update.
UPS will send you an e-mail verifying the change.
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My UPS can store your User ID to help you log in more quickly. To enable this, select the Remember Me checkbox on the UPS.com homepage when you next log in to My UPS. Currently, My UPS does not support the storage of passwords; however, some Internet browsers, including Microsoft Internet Explorer 5.0 and above, will store these kinds of items. Be sure to store your User ID and Password only in locations where others cannot access your My UPS account.
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To cancel your My UPS Registration, follow these steps:
- Log in to My UPS.
- Select Manage My UPS.
- Select Cancel Registration.
If you cancel your My UPS Registration, you will no longer have access to
your Address Book, shipping history, payment information, and profile
information in the My UPS system. If you'd like to join My UPS at a later date,
simply re-register.
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When you are ready to log out of My UPS, either close your browser window or select Log Out next to the Welcome area.
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Unfortunately, once an address has been deleted, you cannot retrieve it. You will have to use the Add Address feature in your Address Book to recreate the entry.
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Yes, you can export address information to a file and modify multiple records rather than manually modifying individual addresses in your My UPS Address Book, WorldShip Address Book, or CampusShip Personal Address Book. The modified file can then be imported back into My UPS.
Exporting Addresses
To export addresses, follow these steps:
- Log in to My UPS.
- Select Address Book from the toolbar.
- Select Export Addresses. Selecting the link will create your export request.
- Select Export Data. Selecting the button will bring you to a status screen.
- Select Update.
- Select View Data. Selecting the link will allow you to open the file or to save it to your computer.
Export File Request Status can include:
- In Progress: This indicates that an export request is being processed and will complete momentarily, depending on size. To view the latest status, refresh the page.
- Completed: Displays a link to View Data.
- Completed with Errors: Displays links to View Data and View Errors.
- Failed: Displays a link to View Errors.
Importing Addresses
To import addresses, follow these steps:
- Log in to My UPS.
- Select Address Book from the toolbar.
- Select Import Addresses.
- Enter or browse to the comma separated value (.csv) file you wish to import
- Choose the original file format for the file you want to import (i.e., how the addresses were originally created: in My UPS or WorldShip).
- Choose whether you want to add the addresses to your address book or overwrite your existing My UPS address book with the addresses you are importing.
- Select Import.
Note: Column headers should not be included. Also, it is recommended that you save this export file layout for future use.
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To change the reference number for an existing address, follow these steps:
- Log on to My UPS.
- Select Manage My UPS.
- Select Address Book in the area on the left.
- Select a specific address in the Address Book.
- Select a reference number type from a drop-down list for Reference Number 1 and 2.
- Select Update.
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UPS understands the importance of privacy to our customers as well as to visitors of our website. For many years, our policy has been to treat what we learn about our customers as confidential. For example, we will not give or sell confidential or personal information about our customers to any third party not affiliated with their transaction, except as required by law or as necessary to provide UPS services to the customer. More detailed information can be found in the UPS Privacy Policy area of this Website.
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What is My UPS?