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Additional Charges
Below you can find costs and descriptions of additional shipping charges that may be incurred.


Additional Charges
Unless otherwise noted, charges apply on a per-shipment basis.

* Not applicable for UPS Worldwide Express Freight
Item
Cost (£)
Sending Shipments

Currency Conversion Rate
0.75% of the amount converted
Over Maximum Limits*
29.10
Large Package Surcharge*
29.10
Special Handling of Undeliverable Shipments Surcharge (In Addition to Transportation Cost)
3.65 per shipment for worldwide services
Address Correction
4.90
Receiver or Third Party Refuses to Pay
8.30
Missing or Invalid Account Number Fee
8.60
Adult Signature Required
2.10
UPS carbon neutral (per package/per pallet)
GBP 0.10 per package will be charged for domestic UPS Express Plus, UPS Express, UPS Express Saver and UPS Standard shipments. GBP 0.20 per package will be charged for UPS Express Plus, UPS Express, UPS Express Saver and UPS Standard shipments destined within the EU, as well as for UPS Standard shipments to Liechtenstein, Norway and Switzerland. GBP 0.50 per package will be charged for UPS Express Plus, UPS Express (NA1), UPS Express, UPS Express Saver shipments destined outside of the EU, and for UPS Expedited.
GBP 12.50 per pallet for UPS Worldwide Express Freight shipments.
Sending and Receiving Shipments

Extended Area Collection and Delivery Service (per kg/minimum, whichever is greater)

Remote Area Collection and Delivery Service (per kg/minimum, whichever is greater)
0.30/16.00 for domestic and international shipments





0.37/20.25 for domestic and international shipments
Additional Handling Service*
3.00
WW Express Freight
Residential Delivery Service

All other core services
Residential Delivery Service


72.00




1.85
Late Payment Fee (fee of % of the invoiced amount/maximum, whichever is lower)
8%/40.00
Book-Ins*
4.00 per package, subject to a minimum charge of 11.90 per shipment per 24 hours
Oversize Pallet Charge
72.00
Brokerage Services

Always Contact on Customer Request
8.20
Duty and Tax Forwarding Charge
12.95
Additional Tariff Lines/Complex Entries
(per additional tariff line)
5.15
Bonded Transfer UPS Guarantee
28.00
Bonded Transfer Handling Fee
12.30
Warehouse Storage
(from 3 working days)
13.00 (per package/per day)
Non Credit Account Handling Fee (of the advanced amount/minimum, whichever is greater)
2.5%/11.00
Post Entry Clearance Services
59.50
Disbursements (fee of % of the advanced amount/minimum, whichever is greater)
2.5%/11.00
Non Routine Formal Entry
22.50
Other Government Agency (OGA) Entry
11.25
Additional General Services
22.50
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Currency Conversion
Charges to a payer's account in a foreign currency will be converted to the payer's currency using a weekly exchange rate secured through major money centre banks.

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Over Maximum Limits
Packages with an actual weight of more than 150 pounds (70 kg), or that exceed 108 inches (270 cm) in length or a total of 165 inches (419 cm) in length and girth combined, as measured to determine their billable weight, are not accepted for transportation. These packages are subject to an Over Maximum Limits surcharge, in addition to all other applicable charges, if found in the UPS small package system. Packages exceeding 165 inches (419 cm) in length and girth combined are also subject to the Large Package Surcharge.

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Large Package Surcharge
A Large Package Surcharge will be applied to each UPS package when its length plus girth [(2 x width) + (2 x height)] combined exceeds 330cm, but does not exceed the maximum UPS size of 419cm.

Large Packages are subject to a minimum billable weight of 40kgs in addition to the Large Package Surcharge.

An Additional Handling charge will not be assessed when a Large Package Surcharge is applied.

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Special Handling of Undeliverable Shipments
When UPS has taken measures to try to deliver any Worldwide shipments, but has been unsuccessful, we will process your shipment acting on your instructions. The transportation cost and a surcharge will be charged to the shipper for the processing of each such undeliverable shipment. Please see the Additional Charges table for pricing information.

For all shipments within the EU and within your country, we will automatically return your shipment by UPS Standard service (where available). Transportation and fuel charges will apply for the return.

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Address Correction
If a mistake has been made in the address, we will make every reasonable effort to find the correct address and deliver the shipment if it is within the same destination country. An additional charge for this service will be billed to the shipper. You can view the address correction charges in the Additional Charges table.  

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Receiver or Third Party Refuses to Pay
If the receiver or a third party is selected to pay the transportation charges and the bill-to account is incorrect or missing, UPS searches its records for the correct account number. Whether or not the account number is found, a processing fee per shipment is billed back to the shipper.

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Adult Signature Required
Use "Adult Signature Required" to prevent minors from accepting deliveries of goods for legal or other reasons. This may apply to alcoholic beverages and tobacco products, but also to goods that you prefer an adult to receive.

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Extended Area and Remote Area Surcharges
Extended Area Surcharge
UPS provides a collection or delivery service in extended, as well as urban, areas. An additional charge applies for each shipment that is collected or delivered in an extended area.

Remote Area Surcharge
This surcharge is applied for delivery to or collection from an area beyond UPS extended areas, which are less accessible for collections and deliveries (domestic and international services).

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Additional Handling Charge
Additional Handling applies to the following:

  • Any article that is encased in an outside shipping container made of metal or wood
  • Any cylindrical item, such as a barrel, drum, pail, or tire, that is not fully encased in a corrugated cardboard shipping container
  • Any package with the longest side exceeding 60 inches (150 cm) or its second-longest side exceeding 30 inches (76 cm)
  • Any package with an actual weight greater than 70 pounds (32 kg)
  • Each package in a shipment where the average weight per package is greater than 70 pounds (32 kg) and the weight for each package is not specified on the source document or the UPS automated shipping system used

UPS also reserves the right to assess the Additional Handling Charge for any package that, in UPS's sole discretion, requires special handling.

In consideration of the additional handling required on our part, and subsequent potential delays in processing these shipments, UPS does not provide a money-back guarantee for them. UPS does, therefore, not refund the shipping charges if shipments requiring additional handling are not delivered by the time normally scheduled for such shipment.

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Residential Delivery Service
UPS provides delivery service to residential addresses, as well as business addresses. A residential delivery is one made to a home, including a business operation out of a home, which does not have an entrance that is open to the public. For each residential delivery, an additional charge per shipment applies. You can calculate residential delivery service charges using the Additional Charges table.

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Interest on Late Payment
UPS will send you an invoice for the services we have provided. The invoice will stipulate a date for payment. If UPS does not receive payment on or before that date we reserve the right to charge you interest. The rate of interest, which is determined by prevailing rates, will be indicated on the invoice.

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Brokerage Services
UPS Brokerage services are provided at no extra cost for routine customs clearance. Our aim is always to provide the one-step, seamless process and quick customs clearance that is crucial to on-time delivery. Clearance preparation begins while your shipment is still in transit because of the advance notice feature on the UPS network. Government regulations require specific documentation for international shipments, and UPS provides expert services for the preparation of complete and accurate export documentation. We offer optional customs services to help you prevent unpredicted delays to your shipment. Some of these services are subject to additional charges. Please see these charges in the Additional Charges table.

Additional charges that may apply for customs clearance procedures include, but are not limited to, the following:

  • Clearance procedures involving a government agency other than customs
  • Transit procedure
  • Storage
  • Customs inspection
  • Border inspection post charges
  • Shipments cleared by a third party

For full details, contact your UPS representative. All supplements and additional charges are exclusive of tax.

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Disbursements
UPS customs brokers are experienced with complex commercial shipments. Electronic transmissions of shipment data helps speed customs clearance. UPS may prepay duties, taxes and other government charges on behalf of the payer. Disbursement charges are noted in the Additional Charges Table.

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Taxes
All our additional charges and optional service charges are exclusive of taxes. Where applicable, value added tax (V.A.T.) will be chargeable at the standard rate.

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Late Payment Fee
UPS will send you an invoice for the services provided. In the event that payment of an invoice is overdue, UPS may charge a late payment fee. The relevant amount will appear on your next UPS bill. This fee is in addition to any interest charges and legal rights and remedies available to UPS.

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Missing or Invalid Account Number Fee
An account number is invalid if it is not the correct account number for the bill-to party, or if it is the account number for a consignee or third party who fails to pay the shipping charges.

  • A charge per shipment will be assessed for domestic (if available) and international shipments with a missing or invalid payer account number. Additionally, if the consignee or third party fails to pay the shipping charges, the original shipper will be billed a refusal fee plus the shipping charges.

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Oversize Pallet Charge
Depending on origin and destination, this surcharge may apply to certain UPS Worldwide Express Freight shipments. To determine if a particular origin or destination has an oversize pallet limit, please visit www.ups.com/worldwideexpressfreight.

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Duty and Tax Forwarding Charge
This charge is for shipments outside the EU, when the payer of duties and taxes is not located in the destination country. It is billed to the party who pays the transportation charges.

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UPS carbon neutral
UPS carbon neutral is an option for shippers who are conscious about their climate impact and are doing something positive about it. Using UPS carbon neutral lets you demonstrate your commitment to climate change, and enables you and your package recipients to share in that commitment. When you select UPS carbon neutral, a flat fee will be added to your bill for each package selected.

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