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How do I complete and print a return label?
Note: Return Services is not available in all countries.

  1. After printing your outgoing shipment labels and receipt in the UPS Create a Shipment process, select the Create a Return link from the Shipment Confirmation page or select Create a Shipment link from the navigation area at the left.
  2. Fill in the information required on the Create a Return form, following the instructions on the page. Further details are available by selecting Help on the same page.
  3. Select View/Print.
  4. If you are printing to a UPS Thermal Printer, the labels will automatically print to the thermal printer. If you are printing to a laser or inkjet printer, the labels will appear in a separate browser window. Wait for the window to load completely. Then, within the new window, go to the File menu and select Print.

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