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What if I forget or lose my password for My UPS?
If you forget or lose your password, follow these steps:

  1. If you forget or lose your password, select the Forgot User ID or Password link below.
  2. Enter your User ID and E-mail and select Submit.
  3. UPS will e-mail you a temporary password.
  4. You will be required to change your password upon your next log-in to My UPS.
  5. My UPS will prompt you to provide a new password. Note that your password is case-sensitive.
  6. Select Change Password to update.

Note: You will receive an e-mail notification verifying that your password has been changed.


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