Return shipments with collection service
Simplifying your company's returns process with UPS Returns® Plus services.
Arrange for UPS to create and deliver a return shipping label to your customer
and collect the item for return.
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For more information, contact your UPS Account Executive or UPS directly.
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Door-to-Door Returns
Door-to-Door Returns
Establish a closer "one-to-one" relationship with your customers by delivering "door-to-door" service. You can arrange for UPS arrival at your customer's location to collect a return. Not only will you have the assurance that the returned item is on its way, your customers will likely reward you for your responsiveness with more business.
Returns Plus Simplifies the Returns Equation
- Process single or multiple piece return shipments
- Associate your own reference numbers with the item being returned
- Process returned items more quickly and efficiently and link them directly to your customer service or warehouse operations
1 UPS Collection Attempt - A UPS driver will make one attempt to collect the return package. If unable to collect the package, our driver will leave the label for your customer. Your customer can then take his or her package to any drop-off location including The UPS Store, Mail Boxes Etc., Authorised Shipping Outlet or a UPS drop box.
3 UPS Collection Attempts - A UPS driver takes a return label to the collection location and collects the package. If your customer's package cannot be collected, our driver will attempt to collect the package on each of the next two business days.
As with all UPS Return services, your company is not billed for the transportation until the package is delivered.
You can use UPS Returns® Plus if you're shipping through UPS WorldShip®, UPS Internet Shipping, UPS CampusShip®, UPS Returns Technology or UPS OnLine®-compatible shipping systems, where available.
