Online shopping makes buying easier for your customers, but waiting for deliveries--or missing them altogether--can be a hassle.
Improve customer satisfaction by offering more delivery options; with UPS Access Point, your customers choose where they would like to collect online purchases, at times that fit their busy schedules.
UPS Access Points are convenient locations--such as local grocery stores or petrol stations--where online shoppers can collect their deliveries. These Access Points
When you choose to offer UPS Access Point as a delivery option, your customers can
In the UK, repeated delivery attempts cost consumers and the retail industry an estimated £500 million per year*. Don't be a part of that statistic. UPS Access Points bring benefits for you, as well:
Your customers can gain substantial benefits when they select UPS Access Point as an alternate to home delivery:
UPS Access Point makes using UPS Returns® services easier, as well. Instead of waiting for a collection, customers can drop off their pre-labeled return packages at a designated Access Point.
*Source: IMRG Valuing Home Delivery Review, 2012
Give your customers more options--and more control--with UPS Access Point.
In 2012, UPS announced it had acquired Kiala, a firm that provides convenient delivery options to busy consumers purchasing goods over the Internet.
Our position as a logistics leader--combined with Kiala's 10+ years of experience in collection point parcel delivery--means that our UPS Access Points are efficient and reliable.