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UPS Internet Shipping offers Bill Receiver and Bill Third Party billing options. Bill Receiver lets you bill your shipping charges to the shipment receiver's UPS Account Number. Bill Third Party lets you bill your shipping charges to a third party UPS Account holder other than the shipper or receiver. You must have a UPS Account Number saved to your profile to access these services. You may select your billing options when processing a shipment. If you bill your shipment to someone else you should still associate the shipper's UPS Account for proper routing and billing purposes.
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UPS uses HTTPS, an Internet standard communication protocol, which uses Secure Socket Layer (SSL), an industry-standard encryption technology, to protect your information as it is transmitted over the Internet.
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To void a package select Shipping at the top of the page and then select View History or Void Shipment. If the new shipment you want to void does not appear in your history wait several minutes and refresh the screen. Locate the shipment to be voided, select the radio button next to the shipment and select Void Shipment.
The shipment and all packages in the shipment will be voided and an "X" will appear next to the shipment. You can only void packages from your Shipping History within 28 days of processing the package.
Note: If you need to void a shipment older than 28 days please select the link below to e-mail UPS.
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UPS Account: If the shipment you were unable to get to UPS was charged to your UPS account number and you are unable to void it using your Shipping History or Void a Shipment contact UPS to request a credit.
Credit Card: If you use a credit card to ship packages and need to void a package after the 28 day limit contact your credit card company to receive credit or reimbursement for the processed but unshipped package.
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No. If you void the shipment within 24 hours, no fees should appear on your credit card statement.
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The UPS Consignee Billing programme is a contractual offering which applies only to United States and Puerto Rico shipment origins and destinations. UPS Consignee Billing is not a substitute for UPS Freight Collect/Bill Receiver.
A consignee is a UPS customer who has agreed to pay your shipping charges. A consignee must have a UPS contract for consignee billing and you must have the consignee's approval to use this billing option.
This payment method allows you to bill the charges for a specified shipment to a consignee who has agreed to pay the charges. All shipping charges are billed to the consignee's UPS account number, except charges such as declared value for carriage, additional handling, verbal delivery confirmation and Saturday delivery. These charges are billed to your shipper UPS account number.
To use this feature the Bill Consignee payment method must be enabled in My UPS for the consignee. Go to your UPS Address Book in your My UPS profile to confirm that the Consignee Billable checkbox has been selected for any individual or business.
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Can I use Billing Options which charge the shipment to someone else, such as Bill Receiver or Third Party Billing with UPS Internet Shipping?