When proactive shipment status updates are needed, Quantum View Notify® delivers. In addition to the fast, reliable service that you expect from UPS, we also offer rapid notifications about changes in your shipment's status. You select the e-mail addresses and the events (Ship, Exception, or Delivery). You or your customer will be notified when any one of those three events occur, reducing "where is my order" phone calls.
Coordinate Planning with Team Members
We know that you don't always work alone, so we're making it easy for you and your staff or partners to share the responsibilities involved with tracking shipments. Your customer service agents can be automatically made aware of shipments which may be delayed. At the same time, your Accounting department will know when the shipment has been delivered so that they can invoice your customer.