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A reference number is any combination of letters and numbers up to 35 characters that you assign to a package when you ship it. This reference number could be a purchase order number, a customer's job number or a group of words that identifies that shipment -- such as "10 widgets" or "gift for mum."
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More than one shipper may use a particular purchase order number or the phrase "10 widgets" as a reference. When you track by reference number, you can narrow the search for your particular package using four additional qualifiers.
- Date Range: By entering more restrictive from and to dates, you narrow the search to dates closer to your shipment. The default is 30 days before today's date.
- UPS Account Number: Adding the shipper's UPS Account Number defines the shipment.
- Destination Postcode: Inserting a specific ZIP Code (United States) or postcode (international destination) also narrows the search.
- Destination Country: You can enter the destination country by selecting it from the drop-down list.
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Your detailed tracking response will list the following information.
- Tracking number
- Delivery status
- Delivery date and time
- Location where the package was delivered
- City and country where the package was delivered
- Date on which the package was shipped or billed
- Type of UPS service used to ship the package
- Package weight
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Yes. Registered users who are logged on to My UPS can select the Set Preferences link at the bottom of the Track by Reference Number page to set their preferences.
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Setting your preferences allows you to save up to five UPS Account Numbers and select a reference number date range for packages shipped within the last six months.
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Yes. You may also track your packages by their UPS tracking number -- either on-line or by e-mail. If you are a registered My UPS user, you can import tracking numbers from a spreadsheet application, and UPS will e-mail you the results or save them to a data file.
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What is a reference number?