Give your customers insight into how long shipping will take
UPS OnLine® Tools Time in Transit provides valuable shipping information, such
as the number of days in transit and scheduled delivery date/time, anywhere UPS
delivers around the world.
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Set Customer Expectations
Set Customer Expectations
Set Expectations, Achieve SatisfactionSetting your
customer expectations and delivering on them is critical to relationship
management. Keep your customers happy, and streamline your service with UPS
OnLine® Tools Time in Transit.
This powerful UPS OnLine Tool displays all available UPS shipping services to
everywhere UPS delivers around the world. The information includes the scheduled
delivery date and time as well as the number of days in transit. Customer
empowerment is only one of the advantages of integrating UPS Time in Transit
into your company's Web site or e-commerce application.
The tool is offered in XML format, which gives you the flexibility to
integrate this functionality into your Web site or e-commerce application.
Get direct automated integration between your Web site or enterprise system
and UPS. Your customers will enjoy the depth of UPS services and capabilities,
while your business becomes more efficient with improved processes.
Capabilities
With UPS Time in Transit, You Can:
- Improve customer service by providing consistent, up-to-date shipping information based on the origin and destination addresses and the date the shipment is needed.
- Plan and manage inventory levels by controlling when your company receives merchandise.
Your Customers Can:
- Review delivery options when placing their order at your Web site.
- Synchronize the arrival of multiple packages with different points of origin.