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Deliveries and UPS InfoNotices
Expecting a Delivery?
Most of the time, your driver can leave shipments for you even if you're not available. Track your shipment on ups.com® and follow these tips to receive your shipment the first time we try to deliver it.

Have a Hassle-Free Delivery
Get Delivery Support
When you track your shipment, you'll know the exact date to expect it. If you won't be available, you can choose from these options to receive your shipment:


  • To avoid receiving a UPS InfoNoticeTM, leave a note for your driver asking him to leave your shipment in a safe designated place.
  • If a signature is required, have the shipment delivered to a neighbour who will be available.  
  • Arrange to pick up your shipment at a UPS Customer Centre.
  • Reschedule your delivery for a day when you'll be available to receive it.
  • Have your shipment delivered to a different address.



When Your Driver Leaves a UPS InfoNotice
Learn About the UPS InfoNotice
If you're not present when your driver attempts to deliver a shipment, you'll receive a UPS InfoNotice®. The UPS InfoNotice lists important information, such as when your driver will try to redeliver, whether a signature is required, or if your shipment has been taken to a UPS Access Point™.

On the back of the UPS InfoNotice, you'll find instructions on rescheduling your delivery, having your shipment delivered to a different address, or arranging to pick up your shipment at a UPS Customer Centre.



View Examples

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