UPS
Login SettingsProfileAccount SummaryBillingAdministrationAddress BookMaintain Your UPS Account
Create a ShipmentView HistoryVoid ShipmentCreate a ReturnShip Using a Batch FileCreate an ImportShip Marketplace OrdersCalculate Time and CostSchedule a PickupUse International ToolsOrder SuppliesOpen a UPS AccountSet PreferencesService Guide
Track ShipmentsLearn About Quantum ViewAdministrationQuantum View ManageQuantum View DataAccess Flex Global ViewIntegrate Tracking APIsVoid a ShipmentBrokerage and Compliance
Critical FreightAir FreightUPS CrossBorder ConnectOcean Freight
Getting StartedShippingTrackingReceiving Your ShipmentBilling and PaymentTechnology Support
Shipment Delivery Time Information
Other than time-definite air deliveries, shipments are generally delivered anytime between the hours of 9:00 am and 7:00 pm (and sometimes later) to residences, and by close of business for commercial addresses. UPS cannot schedule a specific delivery time within that window. Up to three delivery attempts will be made, excluding weekends and holidays.

In the U.S. and Canada, for residential deliveries that require a signature, you can leave instructions for the driver if no one will be home. For example, you can ask that the shipment be delivered to a neighbour who will be home. If an adult signature is required and the sender has instructed us not to leave the shipment with a neighbour, we will make another delivery attempt on the next business day. Shipments that don't require a signature can be left in a safe place at the driver's discretion. This could include the front porch, side door, back porch, or garage area.

 Back to Top
View Examples

Other UPS Sites: