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How do I check the status of my UPS On-Call Pickup request?

To check the status of your UPS On-Call PickupSM requested online, you can use Shipping History or the Pickup Request Number printed on your receipt.

To check your pickup status using Shipping History, select the radio button next to your shipment, and then select Show Detail/Receipt. On the Shipment Details page, select the Pickup Request Number and the status information displays.

To use your receipt for reference, print the receipt and select Shipping at the top of the page. Under Schedule a Pickup, select Pickup Status.


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