The new logistics harnesses technology to add value and help grow your business. It's not just about managing processes. It's about creating better customer experiences. It's about knowing how to handle problems before they become customer calls. It's about entering data just once for multiple uses across multiple systems.
What Technology Can Do For You
You can't grow your business if you're too busy running it. Reduce manual key entry in the front and back office by linking order entry to a UPS shipping system. Prevent "where's my order" calls by automatically notifying customers of their shipment status before they call. Integrate shipping and tracking into your retail website for a seamless shopping experience. Save time and money, and put a smile on your customer's face at the same time.
Set yourself apart from the competition by offering painless returns. Great customer experiences can help ensure continued growth. The new logistics means applying technology to challenging processes to create differentiating value for your business. Real, bottom-line impact and tangible customer loyalty.
See Your Way to Growth
Gain a clearer view into what's going on with your inbound and outbound goods any time of day. Prepare others in your company by proactively sharing automated shipping reports. Staff up for an inbound surge instead of paying to have people on hand just in case. The new logistics uses information on the movement of goods as a strategic management tool and can give you a competitive advantage.
We love logistics. Put UPS to work for you, and you'll love logistics, too.
No matter what business you're in, free and innovative technology from UPS can help you be more responsive and more customer focused. Find out how to: