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My thermal printer is not working. How do I ship?

You can continue to ship with UPS Internet Shipping by printing your labels and receipt on your laser printer or supported inkjet printer. You can de-select your UPS Thermal Printer at the Complete Shipment stage which will print your labels and receipts to a laser printer for that shipment. You can also change your default printer from your UPS Thermal Printer to a laser printer or supported inkjet printer until your Thermal Printer issue has been resolved.
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