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Additional Charges
Below you can find costs and descriptions of additional shipping charges that may be incurred.


Additional Charges
Unless otherwise noted, charges apply on a per-shipment basis.
Item
Cost (AUD)
Additional Handling Charge (per package)
9.55
Address Correction
15.00 per package
66.00 per shipment / maximum
Bill Receiver/Freight Collect Refusal Fee (per shipment)
19.00
Delivery Duty Paid, VAT Unpaid Charge
29.00
Duty & Tax Forwarding Surcharge
29.00
Extended Area Surcharge (per kg/minimum, whichever is greater)
0.80 per kg
33.00 minimum
Late Payment Fee
In cases of non-payment, UPS reserves the right to charge an administrative fee on any amount outstanding as of the payment date.
Missing or Invalid Account Number Fee
10.00
Over Maximum Limits Fee
56.70 per package
Security Surcharge - Exports
Please contact your UPS Customer Service Representative for more information.
UPS Worldwide Express Plus Surcharge
80.00
Imports into Australia

UPS Broker of ChoiceSM
UPS Broker of Choice OnSite: 65.00
Disbursement Fee
2% of the advanced amount or 20.00, whichever is greater
UPS PaperlessSM Invoice
Free of charge
Security Surcharge - Imports
Please contact your UPS Customer Service Representative for more information.
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Additional Handling Charge
Additional Handling applies to the following:

  • Any article that is encased in an outside shipping container made of metal or wood
  • Any cylindrical item, such as a barrel, drum, pail, or tire, that is not fully encased in a corrugated cardboard shipping container
  • Any package with the longest side exceeding 60 inches (152 cm) or its second-longest side exceeding 30 inches (76 cm)
  • Any package with an actual weight greater than 70 pounds (32 kg)
  • Each package in a shipment where the average weight per package is greater than 70 pounds (32 kg) and the weight for each package is not specified on the source document or the UPS automated shipping system used

UPS also reserves the right to assess the Additional Handling Charge for any package that, in UPS's sole discretion, requires special handling.

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Address Correction
An additional charge may be billed to the shipper for unsuccessful delivery because of an incorrect address.

Please refer to the above Additional Charges table for more information.

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Applications of Goods and Services Tax (GST)
The additional charges shown above are not GST inclusive. Where there is a taxable supply, GST will be charged.

Under the current ATO ruling, the import freight charge on your UPS invoice is GST free.

The Australian Customs legislation states that any consignment with a value over AUD 1,000 requires a customs clearance entry. Where Australia Customs Service direct that a customs clearance entry is required to clear your goods, then GST is payable at 10% on the total cost of the value of your goods plus Duty plus Freight and Declared Value for Carriage.

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Bill Receiver/Freight Collect Refusal Fee
An account number is invalid if it is not the correct account number for the bill-to party, or if it is the account number for a consignee or third party who fails to pay the shipping charges:

A fee charge per shipment will be assessed for international shipments with a missing or invalid account number.

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Delivery Duty Paid, V.A.T. Unpaid Charge
When the "Delivery Duty Paid, V.A.T. Unpaid" billing option is selected, a surcharge will be billed to the shipper.

Please refer to the above Additional Charges table for more information.

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Duty and Tax Forwarding Surcharge
When the "Duty and Tax Forwarding Surcharge" billing option is selected, a surcharge will be billed to the shipper.

Please refer to the above Additional Charges table for more information.

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Extended Area Surcharge
An additional charge may be assessed for shipments collected from and/or delivered to certain extended areas that are beyond the normal UPS service area.

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Imports
UPS provides brokerage service at no additional charge for routine customs clearance, including formal entries for shipments of up to five tariff lines. Additional charges may apply for complex customs clearance procedures.

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Late Payment Fee
UPS will send you an invoice for the services we have provided. In the event that an invoice is overdue, UPS will charge a late payment fee. The relevant amount will appear on your next UPS bill. This fee is in addition to any legal rights and remedies available to UPS.

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Missing or Invalid Account Number Fee
An account number is invalid if it is not the correct account number for the bill-to party, or if it is the account number for a consignee or third party who fails to pay the shipping charges.

  • A charge per shipment will be assessed for domestic (if available) and international shipments with a missing or invalid payer account number. Additionally, if the consignee or third party fails to pay the shipping charges, the original shipper will be billed a refusal fee plus the shipping charges.

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Over Maximum Limits Fee
Packages with an actual weight of more than 150 pounds (70 kg), or that exceed 108 inches (270 cm) in length or a total of 130 inches (330 cm) in length and girth combined, as measured to determine their billable weight, are not accepted for transportation. These packages are subject to additional charges if found in the UPS system.

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UPS Worldwide Express Plus
A surcharge will be imposed for urgent shipments sent via UPS Worldwide Express Plus. Please refer to the above Additional Charges table for more information.

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UPS Broker of Choice
With UPS Broker of Choice, importers select their own customs broker for customs clearance of their UPS international shipments. This service is available for shipments using UPS Worldwide Express Plus, UPS Worldwide Express, UPS Worldwide Saver and UPS Worldwide Expedited. This contractual, fee-based service ensures that the established relationship with a customs broker remains in place while the importer works with UPS to save time and increase efficiencies in shipping and customs processing. Using UPS Broker of Choice enables importers to reduce fees and errors incurred while using multiple customs clearance processes. Importers have two options:

  1. UPS Broker of Choice OnSite: used for shipments that remain in UPS possession while the importer's customs broker completes customs clearance procedures prior to UPS completing delivery of the shipment.
  2. UPS Broker of Choice OffSite: used for shipments moved "in-bond" directly to a customs controlled (bonded) warehouse (at the importer's direction) where the importer's customs broker completes the customs clearance procedures. The UPS transport is complete upon delivery of the shipment to the warehouse.

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Disbursement Fee
In order to expedite customs clearance, UPS may advance duty and taxes on behalf of the payer, as dictated by the billing option selected. A Disbursement Fee based on the amount advanced will be assessed and billed to the payer. This fee is shown in the Additional Charges table.

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UPS Paperless Invoice
UPS Paperless Invoice allows customers using a UPS online shipping system (for example, UPS Worldship, UPS Campus Ship, and UPS Internet Shipping) to electronically submit commercial invoice data for clearance. Depending on country-specific customs regulations, this may eliminate the need to affix hard copies of the invoice to the shipment and reduces the possibility of errors or shipment delays due to missing documentation.

This service is offered on a contractual basis and there is no charge incurred.

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Security Surcharge
Heightened international security requires UPS to employ extra resources and make ongoing investments to meet more stringent international security conditions. A security fee will be imposed on locally invoiced shipments.

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Where to Get More Information