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Quick Reference Guide to Avoid Shipping Charge Corrections
Additional charges can occur when shipments are not processed properly in your UPS shipping system (WorldShip®, UPS CampusShip™, and UPS Internet Shipping). For example, some of the most common errors happen when Dimensional Weight criteria is not calculated accurately. To avoid these and other common errors, simply refer to the tips below.


Dimensional Weight
When calculating your shipping rates, consider Dimensional Weight if your package has a large size-to-weight ratio.

WorldShip Users
Avoid Dimensional Weight shipping charge corrections by indicating correct package dimensions in your WorldShip shipping system.

Your WorldShip system will automatically calculate Dimensional Weight, if applicable, when you enter the correct dimensions on the Details tab.

You may also pre-populate the shipping system so your package types will be saved for future shipments by following these steps:

  • Select Package Type Editor from the Tools menu.
  • Name the package type (Box 1, Box 2, etc.).
  • Enter the dimensions of the package and select Add to save it to the list of stored entries.
  • Next time you ship, select the appropriate package type from the Package Type drop-down menu on the Service tab.

Avoid Shipping Charge Corrections
Learn how to avoid Dimensional Weight shipping charge corrections when using your WorldShip shipping system.
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Avoid Shipping Charge Corrections
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UPS Internet Shipping and UPS CampusShip Users
Avoid Dimensional Weight shipping charge corrections by indicating correct package dimensions in your UPS Internet Shipping system:

  • After entering address information, enter the actual weight and package dimensions in section 3: What are you Shipping? 
  • Enter remaining shipment information, select Review Shipment Details, then Next, if Dimensional Weight applies, it will be automatically calculated and displayed as the Billable Weight on the preview screen.

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Additional Handling
Additional Handling applies to the following:

  • Any article that is encased in an outside shipping container made of metal, wood, or plastic
  • Any cylindrical item, such as a barrel, drum, pail, or tire, that is not fully encased in a corrugated cardboard shipping container
  • Any package with the longest side exceeding 60 inches or its second-longest side exceeding 30 inches
  • Any package with an actual weight greater than 70 pounds
  • Each package in a shipment where the average weight per package is greater than 70 pounds and the weight for each package is not specified on the source document or the UPS automated shipping system used

Additional Handling will not be assessed to packages qualifying for a Large Package Surcharge. 

UPS also reserves the right to assess the Additional Handling Charge for any package that, in UPS's sole discretion, requires special handling.
WorldShip Users
Avoid Additional Handling shipping charge corrections by indicating Additional Handling in your WorldShip shipping system or by entering correct package dimensions.

By entering the correct package dimensions in the Details tab, Additional Handling will be automatically calculated for packages with the longest side exceeding 60 inches or the second longest side exceeding 30 inches. For packages with an actual weight of more than 70 pounds, Additional Handling will be applied automatically.

You may also manually select Additional Handling by following these steps:

  • Go to the Options tab.
  • Select Additional Handling in the Package Options section when creating a new shipment.
UPS CampusShip Users
Avoid Additional Handling shipping charge corrections by indicating Additional Handling in your CampusShip shipping system or by entering correct package dimensions.

Select the Add Shipping Options button and enter correct package dimensions in the Package Information section. Additional Handling will be automatically calculated for packages with the longest side exceeding 60 inches or the second longest side exceeding 30 inches. For packages with an actual weight of more than 70 pounds, Additional Handling will be applied automatically.

You may also manually select Additional Handling by following these steps:

  • Select the Add Shipping Options button.
  • Select the box for Additional Handling in the Package Information section when creating a new shipment.
UPS Internet Shipping Users
Avoid Additional Handling shipping charge corrections by indicating Additional Handling in your UPS Internet Shipping system or by entering correct package dimensions.

After entering address information, enter correct package dimensions. Additional Handling will be automatically calculated for packages with the longest side exceeding 60 inches or the second longest side exceeding 30 inches. For packages with an actual weight of more than 70 pounds, Additional Handling will be applied automatically.

You may also manually select the checkbox for Additional Handling in the What are you shipping? section after entering your address information.

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Residential Delivery
A Residential Delivery is defined as delivery to a location that is a home, including a business operating out of a home.

You can avoid Residential Delivery shipping charge corrections by selecting Residential Address when adding a new address or updating an existing address in the address book of your shipping system.

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Incorrect Weight
Incorrect Weight shipping charge corrections occur when the weight of a package is different than the weight indicated at the time of shipping.

To avoid Incorrect Weight shipping charge corrections, use any standard scale and round up any fraction of a pound to the next full pound when entering the package weight in your shipping system.

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Over Maximum Limits
UPS has established specific weight and size limits for the packages that you send with all UPS services.

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