Additional charges can occur when shipments are not processed properly in your UPS shipping system (UPS WorldShip®, UPS CampusShip™ and UPS Internet Shipping). For example, some of the most common errors happen when Dimensional Weight criteria is not calculated accurately. To avoid these and other common errors, simply refer to the tips below.
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| Dimensional Weight occurs if your package has a large size-to-weight ratio. |
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| UPS CampusShip Users |
Avoid Dimensional Weight shipping charge corrections by indicating correct package dimensions in your UPS CampusShip shipping system:
- Select the "Add Shipping Options" button
- Enter the actual weight and package dimensions
- Select "Preview Shipment" and if Dimensional Weight applies, it will be automatically calculated and displayed as the "Billable Weight" on the preview screen
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| UPS Internet Shipping Users |
Avoid Dimensional Weight shipping charge corrections by indicating correct package dimensions in your UPS Internet Shipping system:
- After entering address information, enter the actual weight and package dimensions in the "Shipment Information" section
- Select "Preview Shipment" and if Dimensional Weight applies, it will be automatically calculated and displayed as the "Billable Weight" on the preview screen
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Additional Handling applies to the following:
- Any article that is encased in an outside shipping container made of metal or wood
- Any item, such as a barrel, drum, pail, or tire, that is not fully encased in a corrugated cardboard shipping container
- Any package with the longest side exceeding 60 inches or its second-longest side exceeding 30 inches
- Any package with an actual weight greater than 70 pounds
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| WorldShip Users |
Avoid Additional Handling shipping charge corrections by indicating "Additional Handling" in your WorldShip shipping system or by entering correct package dimensions.
By entering the correct package dimensions in the "Details" tab, Additional Handling will be automatically calculated for packages with the longest side exceeding 60 inches or the second longest side exceeding 30 inches. For packages with an Actual Weight of more than 70 pounds, Additional Handling will be applied automatically.
You may also manually select "Additional Handling" by following these steps:
- Go to the Options tab
- Select "Additional Handling" in the "Package Options" section when creating a new shipment
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| UPS CampusShip Users |
Avoid Additional Handling shipping charge corrections by indicating "Additional Handling" in your CampusShip shipping system or by entering correct package dimensions.
Select the "Add Shipping Options" button and enter correct package dimensions in the "Package Information" section. Additional Handling will be automatically calculated for packages with the longest side exceeding 60 inches or the second longest side exceeding 30 inches. For packages with an Actual Weight of more than 70 pounds, Additional Handling will be applied automatically.
You may also manually select "Additional Handling" by following these steps:
- Select the "Add Shipping Options" button
- Select the box for "Additional Handling" in the "Package Information" section when creating a new shipment
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| UPS Internet Shipping Users |
Avoid Additional Handling shipping charge corrections by indicating "Additional Handling" in your UPS Internet Shipping system or by entering correct package dimensions.
After entering address information, enter correct package dimensions. Additional Handling will be automatically calculated for packages with the longest side exceeding 60 inches or the second longest side exceeding 30 inches. For packages with an Actual Weight of more than 70 pounds, Additional Handling will be applied automatically.
You may also manually select "Additional Handling" in the "Shipment Information" section after entering the address information. |
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A Residential Delivery is defined as delivery to a location that is a home, including a business operating out of a home that does not have an entrance open to the public.
You can avoid Residential Delivery shipping charge corrections by selecting "Residential Address" when adding a new address or updating an existing address in the address book of your shipping system. |
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Incorrect Weight shipping charge corrections occur when the weight of a package is different than the weight indicated at the time of shipping.
To avoid Incorrect Weight shipping charge corrections, use any standard scale and round up any fraction of a pound to the next full pound when entering the package weight in your shipping system. |
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| UPS has established specific weight and size limits for the packages that you send with all UPS services. |
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Dimensional Weight
